Gentle Purging

Common experiences when starting out – requiring patience

When introducing a new regimen targeting acne, the skin's turnover cycle quickens. This often results in one or more of the following:


When starting a regime which targets acne, it is common for things “to get worse before they ­­get better”. This process, often referred to as “purging” involves the visible acne on the surface of the skin getting worse for a period lasting a week but occasionally as long as 3 or 4 weeks. This can be very annoying and frustrating, but it will pass! If you're at all worried about it, give us a call and we will help you navigate through it.

Common experiences when starting out – requiring action

Dryness and/or Irritation

Acne prone skin almost always involves a compromised barrier function but so too is excess oil production.

Acne treatments reduce excess oil production and speed up skin cell turnover. They also improve the skin barrier function, but that just takes a little longer.

And during that gap in time, the underlying poor barrier function of the skin can become evident with the skin becoming temporarily dry and sensitive. In order to help the skin barrier function improve more quickly, it is best not to aggravate dryness and sensitivity.

So if you do experience either of these outcomes, we recommend not using Alpha Hydroxy Acids (Smooth Serum) until the skin settles and is less dry and no longer sensitive. When re-introducing the Smooth Serum do so using 1 pump every other night and increase dosage and frequency when tolerance improves.

Your skin cells do not turn over in 24 hours, they take more like 28 days. To see some real changes in your skin, you need to give it 3 weeks, at least - possibly more! And some ingredients (like Vitamin A) have been shown to have effect even after 4 years!

Alpha and Beta Hydroxy acids (in our Smooth Serum and Hydroxy Overnight Mask respectively) work from the outside in and can start showing results much quicker. Often in just a few days. But these changes usually manage the symptom, not the cause, so their results will reverse more quickly.

Again – if you have any questions or are unsure of anything please give us a call and we will help you navigate to get to your best skin! If there is anything that you are unsure or concerned about, please let us know (by email: or by phone 1300 884 875) and we will do all we can to help.

Wishing you luck and hoping that you love the products as much as we do.