Normal “Settling in” Experiences

When introducing a new regimen, it’s not uncommon to experience a “settling in” period. It’s normal and nothing to worry about. If this does happen to you it is likely to occur some time in the first month of use and usually lasts 3 to 4 days and at most a week.

Dry Patches

Dryness, in the form of a few dry patches in your skin at the beginning of a new routine is quite common. This should settle within a few days, but if it doesn’t, reach out to us and we can make sure that the product you received is right for your skin, and if it's not, we'll swap it.

A Pimple or Two

If you experience one or two pimples it can be annoying but it’s also quite common. They should clear in a few days, but if not we may have to stop using the Vitamin C Serum until things settle down. Please get in touch with us to chat about how best to manage things.

If there is anything that you are unsure or concerned about, please let us know (by email: or by phone 1300 884 875) and we will do all we can to help.

Wishing you luck and hoping that you love the products as much as we do.