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Promotional Terms & Conditions

These terms apply to all promotions offered on eskcare.com, including but not limited to discount codes, automatic discounts, free gifts with purchase, threshold offers, loyalty rewards, upsells, affiliate offers, flash sales, seasonal promotions, and product bundles.

1. Promotion Validity and Duration


 Evidence Skincare Pty Ltd trading as eskcare.com reserves the right to modify, amend, extend, suspend, or terminate any promotion at any time without prior notice. Promotions are valid only for purchases made on eskcare.com and only during the period specified in the relevant promotion. Once the promotion end date has passed, it will be removed from the website.

2. Eligibility


 Promotions are available to retail customers only and may be limited to one per customer, household, or order unless otherwise stated. Promotions are not available to resellers, bulk purchasers, or third-party retailers unless expressly stated. Employees of Evidence Skincare and their immediate families are not eligible unless specified. Certain promotions may be limited to customers aged 18 or over and/or specific regions.

3. Misuse & Abuse


 Evidence Skincare reserves the right to revoke discounts and cancel orders if misuse, duplicate accounts, or any form of promotional abuse is detected.

4. Discount Limitations


 Promotional discounts are not exchangeable for cash, credit, or other products unless expressly stated. Discounts generally do not apply to shipping costs or applicable taxes unless specified.

5. Combining Offers


Unless expressly stated, promotional codes, coupons, loyalty points, automatic discounts, and other offers cannot be combined. Products already discounted may not be eligible for additional discounts. 

Products that are already discounted (including bundles and “pair & save” offers) cannot be combined with additional discount codes or coupons unless explicitly stated. Evidence Skincare reserves the right to amend or withdraw the promotion at any time without prior notice.

6. Free Gifts & Threshold Offers


 Free gifts or threshold rewards are available while stocks last, with one free gift per eligible order unless stated otherwise. Free gifts are not exchangeable, refundable, redeemable for cash, or transferable. If items qualifying for a free gift are returned and the order falls below the qualifying threshold, the free gift must be returned or its value deducted from any refund.

7. Affiliate & New Customer Discounts


 Certain promotions, such as first-purchase offers, are designed to reward new customers only. For example, a first-purchase kit may be:

  • Already discounted automatically by 10% from its listed price.

  • Eligible for an additional 10% when entering a valid affiliate code at checkout, if the customer is new.

8. Stock, Pricing & Errors


 All promotions are subject to product availability and while stocks last. Evidence Skincare reserves the right to cancel, correct, or refuse any order in the event of pricing errors, miscalculated discounts, or technical anomalies. Promotions that result in a zero-dollar order may be deemed invalid unless expressly authorised.

9. Returns & Refunds


 Standard shipping, returns, and refund policies apply to promotional orders. Refunds will reflect the actual price paid after discounts. If a return affects eligibility for a promotional benefit (including free gifts, threshold discounts, or affiliate discounts), the value of that benefit may be deducted from any refund.

10. Loyalty Points


 Loyalty points earned on promotional purchases may be subject to adjustment if the promotion is reversed or cancelled. Points are awarded based on the actual price paid after discounts.

11. Geographic Restrictions


 Promotions may be limited to specific regions and may not be valid in all markets.

12. Limitation of Liability


 Evidence Skincare is not responsible for any loss, damage, or disappointment caused by a promotion, including errors caused by technical issues, website downtime, or third-party platforms. Evidence Skincare is not responsible for technical issues, website outages, cart functionality, or system errors that may affect participation.

13. Right to Cancel Orders


 Evidence Skincare reserves the right to cancel any order at its discretion if unforeseen circumstances prevent fulfilment of the promotion.

14. Customer Notification


 Customers will be notified of any significant changes to promotions via email or website update where appropriate.

15. Promotion-Specific Terms


 Certain promotions may have additional conditions specific to that event (for example Black Friday, Boxing Day, product-specific bundles, upsells, or membership offers). Where there is a conflict between these Master Promotion Terms and specific promotional terms, the specific promotional terms shall prevail for that promotion.

 

BEFORE & AFTERS

  • Customers are eligible after their first purchase of ESK. 

  • To be eligible for this promotion, your before photo must be taken and submitted before using ESK for the first time (unless arrangement has been discussed with a staff member).

  • To receive a free travel kit (the same kit type as what you originally purchased), you agree to send a before and after photo and written testimonial following the guidelines on the application page. 

  • Before and afters must be taken after first purchase of an ESK Kit.

  • When sending these in, you agree for your testimonial and before and after images will be used for marketing purposes.

IN CART UPSELLS

  • 10% off Eye Serum for purchases over $220AUD. Must be the final cart value. Does not work with points and other coupons. 

  • 20% off Eye Serum for purchases over $420AUD. Must be the final cart value. Does not work with points and other coupons.

FREE COMPLEXION CORRECTION DISSOLVING MICRONEEDLES
  • Purchase the full size Hero Kit and receive 1 x Complexion Correction Dissolving Microneedle Patch pack free, included in your order.

  • Purchase the full size Pigmentation Kit and receive 2 x Complexion Correction Dissolving Microneedle Patch packs free, included in your order. 

  • Offer valid while stocks last or until 11.59pm AEDT 1st March 2026. 

  • Free items cannot be returned, refunded, or exchanged for cash or credit.

  • This promotion can't be combined with any other coupons, discounts, points or promotions. 

  • Free gift promotions if purchased on subscription do not apply to the recurring orders. Subscriptions are excluded from promotions.

FREE GLAM BAND WITH GOLDEN DUO

  • Receive a Glam Band head wrap automatically added to your cart when you purchase the Golden Duo: Enlighten Gold full-size + Ultimate A Gold full-size. Must be purchased from the Golden Duo product page.

  • Offer valid while stocks last or until 11.59pm AEDT 1st March 2026.

  • The Glam Band cannot be returned, refunded, or exchanged.

  • This promotion can't be combined with any other coupons, discounts, points or promotions.

  • Free gift promotions if purchased on subscription do not apply to the recurring orders. Subscriptions are excluded from promotions. 

GOLDEN TICKET GIVEAWAY


Platinum and Gold Members

  • One Golden Ticket issued as a digital gift card valued at $2,000 AUD
  • Must place a qualifying order within 24 hours of receiving the early access email
  • Must spend $200AUD and order full size Enlighten Gold
  • BYOK excluded
  • Each Golden Ticket is a digital gift card

General Public

  • One Golden Ticket issued per day for five consecutive days
  • Total value $1,500 AUD
  • Each Golden Ticket is a digital gift card
  • BYOK excluded
  • Must spend $200AUD and order full size Enlighten Gold
  • This promotion can't be combined with any other coupons, discounts, points or promotions. 

Promotion Period

  • Platinum and Gold Members Early Access: 4th February 2026 5PM AEDT for 24 hours from the early access email AEDT
  • General Public Launch: 4 February 2026 AEDT 7pm from the access email
  • Valid while stocks last or until Evidence Skincare sets an end date
  • Evidence Skincare reserves the right to end or change the promotion at any time

How to Qualify

  • Purchase Enlighten Gold as a standalone product or within a bundle or kit
  • Spend a minimum of $200 AUD in a single transaction
  • Complete the purchase during the promotion period
  • Exclusions: Build-your-own kits are not included. This promotion cannot be used with other offers, discount codes, loyalty points, coupons, or promotions unless stated otherwise.

Gift Card Conditions

  • Redeemable only at eskcare.com
  • Cannot be redeemed for cash, store credit, or coupons
  • Not transferable
  • Valid for three (3) years from the date of issue
  • Value stated in AUD

Winner Notification

  • Winners will be notified via the email used at checkout within ten (10) days of the draw
  • If a winner cannot be contacted within a reasonable timeframe, Evidence Skincare reserves the right to redraw.

Returns and Cancellations

  • If a qualifying order is refunded, cancelled, or returned in full, the entry is invalid and any Golden Ticket issued will be forfeited.
AFTERPAY DAY SALE 2026
  • Offer valid 10am AEDT 19th March 2026 to 11.55pm AEDT 22nd March 2026 or while stock lasts.
  • Gifts unlock automatically at these thresholds (single transaction):
    ☑ AU $350 / USD $308 / NZD $455 / GBP £256 – 1 x Free Eye Serum
    ☑ AU $425 / USD $374/ NZD $553 / GBP £310 – 1 x Eye Serum + 1 x Mystery Gift
    ☑ AU $500 / USD $440 / NZD $650 / GBP £365 – 1 x Eye Serum + 1 x Mystery Gift + 1 x Complexion Correction Patches
  • For regions outside AU, US, NZ, and UK, all prices and spend thresholds are charged in AUD.
  • Free gifts are capped at the highest threshold ($500 / USD $440 / NZD $650 / GBP £365). Spending above this does not unlock additional gifts.
  • Gifts are auto-added; no code needed.
  • Cannot combine with other discounts, coupons, or loyalty points.
  • Complexion Correction included as a complimentary gift has an expiry date of August 2026.
  • Spend thresholds are calculated on the order subtotal after discounts and before shipping.
  • Eligible refunds on qualifying purchases must include free gifts.
  • Mystery Gifts are not disclosed and cannot be substituted.
  • ESK may modify, suspend, or cancel the offer at any time without prior notice.
  • For further promotional terms and conditions which also apply, please view on our website. 
MERCH
  • Merch can't be exchanged or refunded.
GOLDEN DUO PIGMENTATION GIFT BOX – FREE BAMBOO PILLOWCASE OFFER
  • This promotion is valid from 21 April 2025 to 10 May 2025 (AEDT) while stocks last.
  • To qualify, customers must purchase the Golden Duo Pigmentation Gift Box. Purchase of the Golden Duo products individually does not qualify for this offer.
  • Qualifying purchases will receive two (2) complimentary bamboo pillowcases automatically included with their order. No code is required.
  • This offer is available to customers shipping to Australia, New Zealand, and the United States only.
  • The complimentary bamboo pillowcases are not eligible for return, exchange, or refund under any circumstances.
  • The complimentary bamboo pillowcases hold no cash value and cannot be exchanged for store credit or any alternative product.
  • This offer is available while stocks last. ESK reserves the right to withdraw or modify this promotion at any time without notice.
  • This promotion cannot be combined with any other, discount or coupon or offer unless otherwise stated.
  • One offer per order.
DOUBLE POINTS DAY 2026


Promotion Period:

This offer is valid from 10:00am AEST on Thursday May 28th 2026 until 10:00am AEST on Friday May 29th 2026. Orders placed outside this period will not be eligible.

Eligibility:

Only active Silver, Gold and Platinum tier members of the ESK Rewards Program are eligible to receive double points during the promotion period. Customers must be logged in to receive points. 

Offer Details:

Eligible customers will earn double ESK Rewards Points on all purchases made through eskcare.com during the promotion period. Points will be applied automatically to qualifying accounts once the order is completed.

General:

  • Double points are earned on the final purchase amount, excluding shipping and discounts.

  • Points will be added after order has been fulfilled.

  •  Reward points are available to redeem on your next order if eligible for a coupon.

  • Offer cannot be transferred, exchanged for cash, or applied retrospectively.

  • ESK reserves the right to amend or cancel this offer at any time without notice in the event of unforeseen circumstances.